Internet Managers Club dinner, Paris Photo by rsepulveda A golf club manager’s most powerful tool is the ability to praise your staff effectively. “The sandwich technique,” in which you couple a piece of praise with an item of critique is a good way of getting the results that you want. For more information on “the sandwich technique” please refer to Golf Teaching Pro magazine, Summer edition at usgtf.com Try to be specific in your praise. A vague statement like “You’re doing a great job,” is less meaningful then a precise description such as “The pro shop has never looked better, keep up the good work.”
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